Connect a Jira source to Aiimi Insight Engine to make the most of your data. This includes the ability to be able to connect to Jira Service Desk.
Source System: Select Jira from the dropdown.
Select Credential: Search and select the credential that will be used to connect to Jira from the dropdown.
For support setting up credentials use
jira Security Sync: Enter the ID of a configured Jira security sync.
This sync allows Aiimi Insight Engine to connect user groups from Jira and Aiimi Insight Engine users. This helps ensure the permissions from Jira are upheld.
Worspace ID of the Jira Space: Enter the base URL of the Jira workspace that should be crawled.
Example - https://yourworkspaceid.atlassian.net/
Board Name of the Jira project: Enter the name of the Jira project board that should be crawled.
Board ID of the Jira project: Enter the board ID of the board that should be crawled.
Once you have completed this section, select Crawl.
