Metrics
By configuring a commandJob, Aiimi Insight Engine will pre define 6 KPI metrics. These can be viewed by end users in a Metrics dashboard. In order to provide extra context, administrators can add targets for each KPI that will appear on the dashboard.
Access
Key Performance Indicator Working Hours
Select the working hours so you can ensure the KPI calculations are accurate.
Start Time - Select the normal Start Time for the day from the dropdown.
End Time - Select the normal End Time for the day from the dropdown
Exclude Weekends - You can include or exclude weekends if you don't work weekends.
Key Performance Indicator Targets
KPI targets can be added individually or in bulk through a CSV.
Add An Individual Target
Select Add Target.
Provide values for each of the KPI’s, these will become the target for that KPI.
Once complete, click Save Changes button in the top right corner of the page.
Add Bulk Targets
Select Add Bulk Targets.
Drag and drop a CSV file with these targets or select the upload field to find the file in your explorer.
Select Import to process this file.
Delete Targets
Select the checkbox to the left of the metrics
Select Delete (X) Targets to remove multiple at once.
Or
Select the Delete (Trash can icon) to the right of the table to remove an individual row.
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