User Guide Release
Admin GuidesVersionsAiimi
  • Introducing Aiimi Insight Engine
    • Jalapeno Release
    • Versions
  • Search
    • Searching for Information
      • Advanced Searches
      • Search Focus
      • Folder Browsing
    • Saved Searches
      • Saving a Search Query
      • Accessing Saved Searches
      • Bulk Search
        • Use Cases
        • Create a Bulk Search
          • Search Details
          • Map Fields
          • Review Search
          • Notifications
        • Bulk Search Template
    • Search Results
      • Lenses and Result Views
        • Map Lens
        • Timeline Lens
        • Relationship Map
        • Related Result Connections
      • Filtering Results
      • Sorting Results
      • Quick Actions
      • Why These Results
      • Related Results
      • Watermarking
    • Item Classification
      • Editing a Classification
    • AI Helper
    • Item Preview
  • Collections
    • What is a Collection?
      • Collection Types
    • Manage Collections
    • Using a Collection
      • Add Items
      • Sharing a Collection
      • Collection Comments
      • Redacting Information
      • Export a Collection
  • Subject Access Request
    • Subject Access Requests
    • Create or Receive Data Requests
      • Create a Request From The Portal
      • Assigning a Request
      • Create a Manual Request
      • Create and Manage Data Subject Types
    • Finding a Request
    • Items for a Request
      • Redacting Information
      • Item Status and Reviews
    • Completing a Request
    • Assigning Users to a SAR
    • Message the Requestor
    • Internal Messaging
  • Profile
    • Profile Pictures
    • Settings
      • Notification Settings
      • Accessibility Settings
  • Help and Support
    • Leaving Feedback
    • Accessibility Statement for Aiimi Insight Engine
  • Advanced Applications
    • Metrics
    • Using The Manage Chart
    • OData API
      • Set Access
      • Aggregating Results
      • Query Parameters
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On this page
  • How Can It Help
  • System Wide Question
  • Starting a Chat
  • Specific Items
  • One Item
  • Multiple Items
  • Focus Mode
  • Chat History
  1. Search

AI Helper

The AI helper breaks down the walls between sources so you can get answers from the best content in a single interaction. Get answers to questions, summarise documents, find information and much more. You can ask the helper to find answers based on everything it can access or chat about specific items.

How Can It Help

  1. Answer your questions, get summaries and find more information.

  2. If you know what items the best information is but not exactly where the answer lies.

  3. Not sure where to look. Ask a general question and get the answer and the documents it came from.

  4. Get a second pair of eyes to check a document you made.

  5. Use a model to focus the AI Helper for a specific topic.

    1. Models are configured by your administrators based on your business needs.

This feature is only available if enabled by an administrator.


System Wide Question

Ask a question or enter a prompt for the helper to look through everything available to them.

Starting a Chat

  1. Open the left hand navigation menu.

  2. Select Aiimigo from the list.

    • Your administrator can change the name of the AI helper so the name may vary.

  3. This will open the Chat Bot.

  4. Enter your prompt or question in the text back and hit send.

  5. The helper will respond to your question and you can then continue to talk to it.


Specific Items

When you've performed a search you can select items from your results to chat about.

One Item

  1. From your result list, hover over the item you want to discuss with the AI helper.

  2. Select Ask a Question from the quick actions menu.

    • This will open the AI helper chat box alongside your results list.

  3. Enter your prompt or question in the text box to get started.

    • You can continue to chat and ask questions until you get the information you need.

  4. To clear your chat and start again select clear current prompt from the options menu.

The chat doesn't reset if you select a new item from the results list. It will continue to refer to your original selection until you start a new chat.

Multiple Items

  1. From your result list, select the items you want to discuss with the AI helper.

  2. Select Ask a Question from the multi select actions menu.

    • This will open the AI helper chat box alongside your results list.

  3. Enter your prompt or question in the text box to get started.

    • You can continue to chat and ask questions until you get the information you need.

  4. To clear your chat and start again select clear current prompt from the options menu.

The chat doesn't reset if you select a new item from the results list. It will continue to refer to your original selection until you start a new chat.


Focus Mode

Focus the AI helper depending on what you are doing. Each mode applies different filters and select the right AI model to improve the helpers responses.

  1. Open you AI helper.

  2. In the left hand panel, there is a Focus Mode dropdown.

  3. Select the dropdown and pick the best focus for your task.

    1. If there are no focuses configured this option will not be available.

Focus Modes are set up by an administrator to match different business needs.


Chat History

Any conversations you have had with the AI Helper in the past can be found in your chat history. This applies for general questions and specific items. You can also view previous chats about individual items too.

  1. Open your AI helper.

  2. On the left hand side you will see the prompts you've sent to the helper before.

  3. Select the prompt from list you want to see.

  4. You will see the history of that chat and you can continue the conversation.

Item specific

  1. Select the item you have chatted about previously.

  2. Open the AI helper chat box.

  3. On the left hand side you will see the prompts you've sent to the helper before.

  4. Select the prompt from list you want to see.

  5. You will see the history of that chat and you can continue the conversation.

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