# Message the Requestor

You can keep all your data request work in one place. 2-way messaging gives the requestor and assignee a way to message and share files via the Disclosure Portal. Keeping communications, files and updates about a request in one place.

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The disclosure portal must be created for a request to use 2-way messaging.
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## Sending a message

1. Select the relevant request in the SAR application.
2. Go to the Activity tab to send a message to the requestor.&#x20;
   * If you require documents to be sent back from the requestor enable allow incoming attachments.&#x20;
3. Select within the Messaging text box and enter your message.
   * You can use basic stying for your message. This includes text formats, list options and hyperlinks.
4. Select Send.

<figure><img src="https://content.gitbook.com/content/9MYUZGgtreaR92S4JSmy/blobs/PIV2EwCJX7DribSSsFDz/image.png" alt=""><figcaption></figcaption></figure>

All responses can be found in the same activity area of the request. The assignee of a request will be notified of any new messages.&#x20;

Requestors will also receive an email notification about a message and how to access it. They can reply to messages, submit documents, see the status and review policies from the Disclosure Portal.
